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GENERAL SHIPPING INFORMATION
- All orders are shipped within 2 business days.
- All orders are shipped using recorded or trackable means
- Instructions on how to track your parcel are included in your shipment confirmation email.
- We are unable to hold orders until a later date.
- Deliveries are made between Monday to Friday.
- If you are concerned about your order or have a question, please do not hesitate to contact us.
- We endevour to get deliver UK orders on the next day, if ordered by 12pm. There may be a slight delay in busy periods.
- Our shipping costs are calculated on the weight of your order. Once you select the destination country - the cost and most appropriate carrier will be calculated.
SHIPPING WITHIN THE UK
- Orders are shipped via courier. Orders are fully trackable and you will receive notification of the time of delivery (within an hour window).
- There may be a 1 - 2 day delay when large sales are live.
SHIPPING OUTSIDE OF THE UK
- Orders are shipped with either Royal Mail or courier. The cheapest and most suitable option will be selected for you at checkout.
- Orders shipped outside of the EEC may be subject to duties or taxes. Please consult the relevant documentation and guidelines in the country to which the order will be shipped.
- Any additional charges bourne by us from non payment of customs or duties will be deducted from the refund value of your order once the item is returned.
CAN I GET MY ORDER QUICKER?
- If you would like your order delivered using a faster method or wish to collect, please contact us.