INTERNATIONAL SHIPPING: Unfortunately due to the increasingly high costs incurred both shipping international orders and the additional ‘administrational fees’ charged by couriers on receipt without explanation or justification we have had to pause international shipping until we can find a more fair and equitable solution for everyone. We can only apologise for this inconvenience.

Can we respectfully ask you to send any issues or queries to us by email - NOT via social - so we have a proper record of them and can answer correctly. We apologise in advance for any problems you may have during these periods and will endevour to fix them once we have re-opened.

GENERAL SHIPPING INFORMATION

  • All orders are shipped using recorded or trackable means
  • Instructions on how to track your parcel are included in your shipment confirmation email.
  • We are unable to hold orders until a later date.
  • Deliveries are made between Monday to Friday.
  • If you are concerned about your order or have a question, please do not hesitate to contact us.

DELIVERY CHARGES

  • UK - Free on all orders above £100. £4.95 shipping on all other orders. 2-3 Working Days

  • Europe - CURRENTLY NOT AVAILABLE. £29.95 shipping on all orders. Up to 20 Working Days. Duties & taxes paid by the receiver.

  • The Rest Of The World - CURRENTLY NOT AVAILABLE. £49.95 shipping on all orders. Up to 20 Working Days. Duties & taxes paid by the receiver.

SHIPPING WITHIN THE UK

  • Orders are shipped via courier. Orders are fully trackable and you will receive notification of the time of delivery (within an hour window).

SHIPPING OUTSIDE OF THE UK

  • Orders are shipped with either Royal Mail or courier. The cheapest and most suitable option will be selected for you at checkout.
  • Orders shipped outside of the UK may be subject to duties or taxes.  Please consult the relevant documentation and guidelines in the country to which the order will be shipped.
  • Any additional charges borne by us from non payment of customs or duties will be deducted from the refund value of your order once the item is returned.

For ALL INTERNATIONAL ORDERS TO THE EU import duties and taxes will now be payable by the receiver. You should be charged the ex-VAT price at checkout (it will be updated once you enter your shipping location) however currently THIS DOES NOT WORK with the Express Checkout Options. Please DO NOT use these for international orders until we get this fixed. If you do use them and get charged VAT please contact us and we will refund it.