GENERAL SHIPPING INFORMATION

  • All orders are shipped within 2 business days.
  • All orders are shipped using recorded or trackable means
  • Instructions on how to track your parcel are included in your shipment confirmation email.
  • We are unable to hold orders until a later date.
  • Deliveries are made between Monday to Friday.
  • If you are concerned about your order or have a question, please do not hesitate to contact us.
  • We endevour to get deliver UK orders on the next day, if ordered by 12pm.  There may be a slight delay in busy periods.

DELIVERY CHARGES

  • Our shipping costs are calculated on the weight of your order. Once you select the destination country - the cost and most appropriate carrier will be calculated.

SHIPPING WITHIN THE UK

  • Orders are shipped via courier. Orders are fully trackable and you will receive notification of the time of delivery (within an hour window).
  • There may be a 1 - 2 day delay when large sales are live.

SHIPPING OUTSIDE OF THE UK

  • Orders are shipped with either Royal Mail or courier. The cheapest and most suitable option will be selected for you at checkout.
  • Orders shipped outside of the EEC may be subject to duties or taxes.  Please consult the relevant documentation and guidelines in the country to which the order will be shipped.
  • Any additional charges bourne by us from non payment of customs or duties will be deducted from the refund value of your order once the item is returned.

CAN I GET MY ORDER QUICKER?

  • If you would like your order delivered using a faster method or wish to collect, please contact us.